Privacy & cookie policy

This policy explains how we collect and use your personal information when you visit quickhomesalesscotland.co.uk, or contact us about selling your property. We’ve tried to keep it plain and clear. If anything is unclear, please email us at contact@quickhomesalesscotland.co.uk.

1. Who we are

Quick Home Sales is a trading name of Spalding Property Solutions Ltd, a property investment and renovation company registered in Scotland (company number SC739484). Our registered office is Clyde Offices, 2/3 48 West George Street, Glasgow, Lanarkshire, Scotland, G2 1BP.

Spalding Property Solutions Ltd is the data controller for the personal information collected through this website. We are registered with the Information Commissioner’s Office (ICO).

Quick Home Sales is how we find homeowners who want to sell their property directly, quickly and without listing it on the open market. Depending on the property, we either buy it ourselves or introduce it to cash buyers in our network of property sourcers and investors.

Contact for anything about your data: contact@quickhomesalesscotland.co.uk, or write to us at our registered office.

2. What we collect

Information you give us

• Contact details: your name, phone number and email address.
• Your message and property details: anything you tell us in our contact form or by phone, email or WhatsApp, such as the property’s address, type, condition and when you’d like to sell.
• Your circumstances: your reason for selling (for example inheritance, separation or financial pressure), if you choose to tell us. We treat this information with particular care and only use it to help with your sale.
• Sale information: if you go ahead, information needed to complete the purchase, including identity and anti-money-laundering checks and title details.

Information collected automatically

• Technical and spam-protection data: your IP address (stored only in a scrambled, one-way “hashed” form), browser type and the time you submitted the form.
• How you found us: the advert, campaign or website that sent you to us (for example UTM tags or ad click IDs), so we know which adverts work.
• Cookies and similar technologies: only if you accept them — see Cookies.

Please don’t send us health information or other special category data. We don’t need it to make an offer.

3. How and why we use your information

Data protection law requires a lawful basis for each use of your information. Ours are:

We don’t use your information to make automated decisions that have legal or similarly significant effects on you, and we don’t sell it.

4. Who we share it with

Our property sourcer and investor network

As well as buying properties ourselves, we work with a network of over 100 property sourcers and cash investors who buy homes, including buy-to-let and renovation projects. With your consent, we may share your property details and contact details with members of this network so that they can assess your property, make an offer, or fund a purchase.

Where possible, we share property details first and only share your contact details with buyers who are seriously interested. Network members who receive your information act as separate data controllers and must handle it lawfully under their own privacy notices. We ask them to use it only to consider buying your property.

You can withdraw your consent at any time by emailing contact@quickhomesalesscotland.co.uk. We’ll stop sharing your details and tell the network members we’ve shared them with that you’ve asked to be removed. Withdrawing consent doesn’t affect sharing that took place before you withdrew it.

Service providers who process data on our behalf

• Fasthosts Internet Ltd — website hosting and email.
• Our business email and office software providers — handling enquiries.
• Google (Google Analytics and Google Ads) and Meta (Facebook and Instagram advertising) — only if you accept cookies.
• Cloudflare — if used for website security and performance.

Professional advisers and others

• Solicitors, surveyors and valuers involved in buying your property.
• Identity verification and anti-money-laundering check providers.
• Our accountants, insurers and professional advisers, where necessary.
• Regulators, law enforcement or courts, where the law requires us to.

5. International transfers

We and most of our network are based in the UK. Some of our service providers (such as Google and Meta) may process data outside the UK, including in the United States. Where this happens we rely on UK adequacy regulations (including the UK–US data bridge) or approved safeguards such as the ICO’s International Data Transfer Agreement or Addendum.

6. How long we keep it

• Enquiries that don’t lead to a sale: up to 24 months from our last contact with you, so we can help if you get back in touch, unless you ask us to delete them sooner.
• Completed purchases: 6 years after completion for tax and legal purposes. Anti-money-laundering records are kept for at least 5 years after the transaction, as the law requires.
• Spam-protection data: scrambled IP records are deleted automatically after 24 hours.
• Cookies: see the durations in the cookie table.

7. Your rights

Under UK data protection law you have the right to:

• Access the personal information we hold about you;
• Correct information that is wrong or incomplete;
• Delete your information in certain circumstances;
• Restrict or object to how we use your information, including for direct marketing;
• Data portability — receive information you gave us in a reusable format;
• Withdraw consent at any time, where we rely on consent.

To use any of these rights, email contact@quickhomesalesscotland.co.uk. It’s free, and we’ll reply within one month. We may need to confirm your identity first.

8. Cookies

Cookies are small files stored on your device. We use one essential cookie to make the enquiry form work securely. Analytics and advertising cookies are only set if you click “Accept” on our cookie banner. If you click “Reject”, or do nothing, they aren’t set.

You can change your choice at any time using the “Cookie settings” link at the bottom of every page, or by clearing cookies in your browser.

9. Security

Our website uses an encrypted (HTTPS) connection. Enquiries are stored securely with restricted access, and we only collect what we need. We expect members of our network and our service providers to protect your information to the same standard.

10. Complaints

If you’re unhappy with how we’ve handled your information, please contact us first at contact@quickhomesalesscotland.co.uk. We’ll acknowledge your complaint within 30 days and do our best to put things right.

You also have the right to complain to the Information Commissioner’s Office: ico.org.uk/make-a-complaint, telephone 0303 123 1113.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.

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